Shipment
1. Delivery Areas
We deliver worldwide – to any address, including DHL pack stations and post offices. You can choose from various shipping service providers.
2. Shipping Costs
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Germany:
Shipping from €6.90, depending on package size, weight, and shipping method. -
International:
Shipping from €10 – for express deliveries or large packages (e.g., via FedEx International Priority®) up to €1,000 possible.
The exact shipping costs will be calculated and displayed at checkout before you complete your order.
3. Delivery Times
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Germany:
Delivery time: 2–5 working days -
International:
Delivery time: 4–30 working days, depending on destination country, customs clearance, and chosen shipping service.
Holidays in Germany may cause delays. No processing or delivery occurs on these days.
4. Shipping Service Providers
Overview of DHL Services
| DHL Shipping Type | Delivery Time (approx.) | Note |
|---|---|---|
| DHL Paket (Standard) | 2–5 working days (DE) / 5–30 days (INT) | Includes tracking & insurance up to €500 |
| DHL Express (national) | 1 working day (DE) | Delivery usually by 12 PM |
| DHL Express (international) | 1–4 working days | Fast delivery worldwide |
| DHL Warenpost | 2–4 working days (only DE & EU) | For smaller items, cheaper shipping |
| DHL Packstation | 2–5 working days | Delivery to pack stations possible |
Overview of FedEx Services
| FedEx Service | Delivery Time (approx.) |
|---|---|
| International Priority® | 1–3 working days worldwide |
| International Economy® | 4–6 working days worldwide |
| International First® | 1–2 working days, early in the day |
| Europe First® | Delivery the next morning in Europe |
| Standard Overnight® | 1 working day within Germany |
| Express Saver® | 1–3 working days worldwide, cheaper than Priority |
5. Shipment Tracking
After shipping, you will receive a tracking number by email. With this, you can track your order in real time:
6. Insurance
All shipments are automatically insured:
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DHL: Up to 500 €
-
FedEx: Depending on the shipping method and goods value, up to 1,000 € or more
We are happy to offer additional insurance options upon request.
7. Payment Methods & Customs Fees
We accept the following payment methods:
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Prepayment / Bank transfer
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PayPal
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Credit Card (Visa, Mastercard, Amex)
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any other payment methods at checkout
Note for non-EU countries:
Orders to countries outside the EU are delivered tax-free (net). The import VAT and any customs fees in the recipient country are to be borne by the customer. These are usually collected upon delivery.
8. Packaging & Sustainability
We care about sustainability:
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We predominantly use recycled boxes (about 80% of shipments).
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Filling materials are usually reused (e.g., from received deliveries) or made from environmentally friendly materials.
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Unfortunately, this is not always possible, but we pay attention to resource-saving methods in every shipment. Packaging.
9. Pickup on site
You can also pick up your order in person:
📍 Am Bach 4, 85659 Forstern, Germany
Please make an appointment in advance so that your order is ready for pickup.
10. Return shipping costs
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Germany & international:
The return shipping is at the buyer's expense unless:-
the goods are damaged or
-
an incorrect item was delivered.
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In these cases, we will of course cover the return shipping costs and provide a free return label.
11. Contact
If you have any questions or special shipping requests, please contact our customer service:
📧 info@tgp-racing.com
📞 +49 8124 / 9099167